The customer service was impeccable. We had constant communication with photos or on-site inspections.
Tiffany Dickens
H"Work Completed Expeditiously"
The company responded quickly and completed the work expeditiously.
H Haskell W.
M"Great Experience with Them"
They came out quick and have had great experience. Kevin came out this time, and he was great!
Mark-and Jennifer Lloyd
P"Reliable and Trustworthy Choice"
They consistently deliver exceptional service, always on time, professional, and friendly.
Paul Smith
J"Top notch company!"
I'm so impressed with their promptness, professionalism, work, and attention to detail.
Jeanie Beatson
J"Timely and Professional Work"
Derrick and helper completed all the work in a timely and professional manner.
James L.
20/10 Would Recommend
I am on the HOA board of an older townhome community in Charlotte. We spent weeks with two different plumbers trying to trace down leaks at two separate buildings with plumbing invoices mounting higher and higher with no resolution in sight. I called another company (Brian with Carolina Leaks) to trace our leak (also excellent by the way) and told him about all the issues and the 100k we’d spent as a community trying to fix our lines. Brian recommended Carters and although hesitant our board decided to use them. A few things stood out to me; 1. The customer service was impeccable. We had constant communication with photos or on-site inspections for the few days they were here excavating and replacing lines showing us the issues, giving us options, and holding our hands (figuratively) through the process. It was bad enough we had three trucks out here, (it was a bad situation) but ALL the plumbing masters and apprentices were incredibly friendly and took the time to help us understand what our options were. 2. The cost was reasonable, not only reasonable, but extremely reasonable. What we paid another plumber for a patch was what Carter charged for a full line replacement. I didn’t feel we’d been overcharged or taken advantage of when everything was said and done. 3. We have 191 homes. One day we had to cut the entire line at the main, and Red, Jason and their respective crews didn’t leave until the job was done. They kept me updated, were friendly, and kept on schedule to get the neighborhood water restored before they left. 4. They cleaned up their mess, and helped us get back to normal. They are our new preferred plumber. As a board and personally, I’ve been passing out business cards since I got a few at the end of our job. I’d recommend them to anyone and I am SO grateful for the work they did. Thank you guys! Excellent work to your crews and Brian! 20/10 would recommend.
Tiffany Dickens
Work Completed Expeditiously
The company responded quickly and gave an estimate. And completed the work expeditiously. Yes, indeed I can recommend that SP.
H Haskell W.
Great Experience with Them
They came out quick. And have had great experience with them. Kevin Godbee came out this time around, and he was great!
Mark-and Jennifer Lloyd
Reliable and Trustworthy Choice
I have used Carter Quality Plumbing, LLC on multiple occasions, and they consistently deliver exceptional service. They are always on time, professional, and friendly. During my last appointment, Ray Anthony and Reece provided outstanding customer service by actively listening to my plumbing concerns and offering recommendations.
What impressed me the most was their honesty. They identified work that could have been done but informed me that it wasn't necessary at the time, saving me money. Their integrity and commitment to putting the customer's best interests first set them apart from other plumbing companies.
Carter Quality Plumbing, LLC is a reliable and trustworthy choice. They have earned my trust and loyalty with their exceptional service. I highly recommend them for all your plumbing needs. Thank you, Carter Quality Plumbing, LLC, for your outstanding work!
Paul Smith
Top notch company!
Living on a farm presents its own challenges! Carter Quality has been right here every time, and I’m so impressed with their promptness, professionalism, work, and attention to detail. I have to recommend “my guy,” Ray Anthony. He even is friends with my dogs! This company is top notch, and I highly recommend them!
Jeanie Beatson
Timely and Professional Work
Derrick and helper came out at the scheduled time, completed all the work in a timely and professional manner.
At Carter Quality Plumbing, LLC, we understand the inconvenience and discomfort a plumbing issue can bring to your daily life. Whether it's a leaky faucet, a clogged drain, or the installation of new fixtures, as your local plumber, we are prepared to address your plumbing needs promptly and efficiently. Carter Quality Plumbing, LLC strives to ensure your plumbing system functions seamlessly, avoiding disruptions to your routine. Our approach to addressing plumbing concerns involves careful assessment, transparent communication, and diligent resolution, aiming for your complete satisfaction.
For a reliable plumber who will provide the quality workmanship you need, reach out to Carter Quality Plumbing, LLC at (803) 998-2270.
At Carter Quality Plumbing, LLC, we are dedicated to providing exceptional residential and commercial plumbing services throughout the Charlotte Metropolitan Area. Since 2001, our veteran and family-owned team has been committed to excellence in every project, from minor repairs to complex installations. We prioritize customer satisfaction and reliability, ensuring you receive the best service every time.
